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October 17–18, 2018    Chicago, IL

Explore how a culture of listening, service, and trust-building accelerates student success, marketing and communications, alumni engagement, and advancement.

 
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Higher education is facing a crisis of trust. Your institutional success is tied to the success of your community. When your members feel heard, invested in, and served by your institution, they’ll trust you, volunteer, and donate. The stakes couldn’t be higher: democracy and the next generation’s economic mobility depend on the industry’s ability to get this right. ListenUp EDU explores how adopting a culture of listening, service, and trust-building will create a 21st-century approach to accelerate student success outcomes, alumni engagement, marketing and communications, and advancement.

 

Speakers

We are still completing ListenUp's slate of speakers. Here are those whom we have confirmed so far.

 Khristina Gonzalez

Khristina Gonzalez, Ph.D

Associate Dean of the College and Director of Programs for Access and Inclusion

Princeton University

 Tim Jones

Tim Jones

Chief Communications & Integrated Marketing Officer

Beloit College

 Linda Pantale

Linda Pantale

Associate Director, Career Development
 

University of Chicago

 Jennifer Brandel

Jennifer Brandel

Co-founder & CEO
 

Hearken

 Ashley Budd

Ashley Budd

Director of Digital Marketing, Alumni Relations

Cornell University

 Bill Campbell

Bill Campbell

Vice President, Marketing and Communications

Chatham University

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Curators

Here's who is organizing the conference and choosing speakers.

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Carlo Salerno, Ph.D

Vice President of Analytics

Strada Education Network

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Liz Gross, Ph.D

Director

Campus Sonar

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Jay Le Roux Dillon, Ed.D

Higher Education Alumni Identity Consultant

Former Alumni Executive at UCLA and USF

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Mara Zepeda

Co-founder & CEO

Switchboard

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Jason Simon

Vice President

SimpsonScarborough

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Chelsea Haring

COO

Switchboard

 
 
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What to Expect

What: One and a half days of sessions, breakout discussions, and networking.
Dress code: Casual dress for windy fall weather.
Who is it for?: We invite innovators at all levels in marketing and communications, enrollment management, career services, student services, alumni affairs, and advancement to attend.

 
 

You'll Learn To...

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Ask your community what they need by creating a simple, scalable, and straightforward needs assessments

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Listen deeply to community needs, prioritize them within institutional workflows, and respond appropriately

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Serve the community with agile and cost-effective programs and services, from staff trainings to lightweight software solutions

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Discover the unique needs of first-generation and low income students and alumni

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Identify and measure successful community outcomes and giving opportunities

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Share and amplify success stories into authentic marketing campaigns that drive retention, donations, and innovation

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Align marketing and engagement activities with your organization’s goals, objectives, and bottom line

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Avoid enrollment melt and identify best-fit students

 

Contact Us

Email us at info@switchboardhq.com with questions or comments about the conference. We welcome your input and speaker recommendations.

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Schedule

Schedule and speakers to come.